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Vamos Rent-A-Car

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Vamos Rent-A-Car
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Amenities
Virtual Tours
Cars
Cars
Rates
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Customer Reviews
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Customer Reviews
3.67 of 53.67 of 53.67 of 53.67 of 53.67 of 5
Based on 18 reviews
 
Toll Free: 1-800-950-8426

Phone: 1-800-950-8426
Fax: 011 (506) 2430-1567
Click for Printable Version

Located in San Jose International Airport (Juan Santamaria)
San Jose Metro (w/ Airport Area), Alajuela
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Team Vamos
Team Vamos

Vamos Rent-A-Car is a reliable, successful and growing car rental company, with offices in San Jose, Liberia and Dominical, Costa Rica. We offer well-maintained rental vehicles at competitive rates, backed up by personalized customer service. Since we experienced Costa Rica the first time as a visitor in need of a rental car, we know what customers expect!

Why Costa Rica?
Our first impression of Costa Rica was that of a peaceful country, surrounded by friendly people or ticos, enjoying economic stability. The perfect recipe for a successful and happy life. This impression is still with us and we enjoy living here. We hope that you share these same impressions of Costa Rica and enjoy your time in Costa Rica.

Why is Vamos Rent-A-Car successful?
The customer is king. This is not a trivial statement, rather a philosophy! No hidden fees. Unlimited mileage. The price offered is the price you pay. Unlike other rental companies, we add no additional fees at the counter such as taxes, airport charges or additional driver fees. With us, you will receive a cell phone with every rental, complimentary for you to contact us for any assistance, a free baby seat (why pay for it) and a cooler to keep your beverages cold. To ensure availability, please ask for these complimentary items when making your reservation.

How we offer such competitive rates?
Compare our prices with other established car rental companies, our rates are up to 60% less. Cars are almost twice as costly to purchase & maintain as in most industrialized countries, since they are subject to 50 - 80 percent import tariffs.

We can offer such savings because we purchase late model (5 years +/-), pre-owned, high quality vehicles, which are maintained continuously by our staff of highly trained and qualified mechanics. Every vehicle receives a thorough inspection and preventive maintenance before each rental. We pass our acquisition savings on to our customers.

It is our goal to have satisfied customers who will pass-on their positive impressions to family, friends and acquaintances. So far, this concept is working...so well in fact that several of our competitors have “adopted“ our business model as well.

How we operate?
Our team receives continuous customer service training, with an emphasis on such values such as honesty, integrity and fairness in all areas of Life. Our staff fully understands the importance of satisfied clients, since the power of positive word of mouth builds trust. We understand that our customers are web savvy...well-informed and comparing rates and reviews online.

How can you find us?
We are easy to find! Our main office is located less then 3 minutes from the San Jose international airport (SJO), we are actually 750 meters from the airport perimeter, located in a business district.

You may contact us by telephone by dialing 1-800-950-8426 or international direct by + (exit code) 506-2432-5258 and speak directly with a representative of our company in Costa Rica. Alternately, or if it is after hours, please send us an email to info@vamos4x4.com or use our Live Chat page.

Your opinion is extremely importance to us. We continuously strive to optimize our customer service. Please let us know your general impressions before, during and after your rental, so that we may further improve.

Key Features

  • Free Cell Phone
  • Free Additional Driver
  • Free Baby or Booster Seat
  • Free Cooler
  • No Airport Fees
  • Unlimited Miles
  • Free Roof Racks
  • Free Airport Pick-up and Return
  • Hotel Delivery and Return
  • Most competitive rates in the market
Vamos branch offices
Vamos branch offices

Amenities

Airport Pickup
Airport Pickup
Cell Phone Rentals
Cell Phone Rentals
GPS Available
GPS Available
Roadside Assistence
Roadside Assistence

Virtual Tours

Our First Video
This is our first video for Vamos Rent-A-Car. Watch more videos on our YouTube Channel.

Cars

Car Rentals in Costa Rica
Car Rentals in Costa Rica

Our History

Originally there was no intention of starting a car rental business, only to a rent a 4x4 vehicle for a longer period of time...and at a fair price! We did our research, visiting offices of major car rental franchises, comparing rates from the internet, calling individuals that were renting their cars through the classifieds -- everything. Yet, we failed to find one that met our expectations of fair pricing, quality vehicles, and actual customer service.

We realized that there must be other visitors in need of a rental car, having similar expectations. In hindsight, this was the seed that started the present concept. As of the beginning of 2013, we operate a fleet of over 130 rental vehicles (we are adding more), and an ever-growing number of repeat clientele that we know by name. Not bad considering where we started in December 2004...with just one car.

Cars

• Need a four wheel drive SUV for that vacation of a lifetime?
• Searching for that special real estate and need a dependable vehicle for an extended period?
• Do you rent often in Costa Rica & would appreciate repeat business discounts?

If the answer is YES, then Vamos Rent-a-Car is the company for you.

Vamos is the low cost alternative to international rent-a-car franchises. Our clients enjoy solid, safe, dependable 4x4s and sedans at savings up to 50 percent. We purchase high quality, late model vehicles and maintain them in meticulous mechanical condition in our own service facility.

We pass-on the savings by offering quality discount car rental rates, no hidden costs, a cell phone, a cooler*, extra drivers, and roof racks* all included at no extra charge. Our service does not stop after you pick up the vehicle. Rent from us and experience the difference.
* additional equipment must be requested at time of reservation

Location & Map

San Jose Metro Map
San Jose Metro Map
Satellite Map of Vamos Rent-A-Car
Vamos Rent-A-Car is Oficentro Aeropuerto, Oficina C-4

Rates


Season   Date From Date To  

Green Season April 15 2014 June 30 2014
Middle Season July 01 2014 August 14 2014
Green Season August 15 2014 November 14 2014
High Season November 15 2014 April 14 2015
 Green Season (Daily)Green Season (Weekly)Middle Season (Daily)Middle Season (Weekly)Green Season (Daily)Green Season (Weekly)High Season (Daily)High Season (Weekly)
Sedan 4 Door (IDMR)$22.95 $146.65 $28.95 $188.65 $22.95 $146.65 $31.95 $209.65 
Compact 4x4 SUV (IFMR)$32.95 $216.65 $46.95 $314.65 $32.95 $216.65 $49.95 $335.65 
Intermediate 4x4 SUV (SFMR)$42.95 $286.65 $53.95 $363.65 $42.95 $286.65 $56.95 $384.65 
Fullsize 4x4 SUV (FFMR)$46.95 $314.65 $60.95 $412.65 $46.95 $314.65 $64.95 $440.65 
Premium 4x4 SUV (PFMR)$52.95 $356.65 $69.95 $475.65 $52.95 $356.65 $73.95 $503.65 
Van 12 Pax (PVMR)$82.95 $545.65 $96.65 $643.65 $82.95 $545.65 $98.95 $657.65 
Rates Don't Include Insurance

Customer Reviews for Vamos Rent-A-Car

Overall Rating
3.67 of 53.67 of 53.67 of 53.67 of 53.67 of 5
Based on 18 reviews

1 of 5
Steve
From: Canada 3/10/2016
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 4 Season
Would you use the agency again? No
Languages spoken at Agency? French
How many times have you visited Costa Rica? 2
 
Introduction
We rent a 4x4 with Vamos rent a car near nine months in advance. I send them a mail 7 days before our arrival, to make sure they were pick us at the Liberia airport but they never reply. 24 hours before the trip, I give them a phone call from my country to make sure we are all fine, they said yes, no problem.

Arrival in Costa Rica
We wait around 30-40 minutes for them at the Liberia airport, and we finally discovered that they gave our file to Poas rent a car. Worst, Poas failed to give us a 4X4 and give us a Swift (little car). I was renting a 4X4 for the high clearance !!

At the end, I could have a 4X4 (48 hours later) after hard negotiation with Poas.

Vamous ? stay away.

4 of 54 of 54 of 54 of 5
Paula
From: United States 3/10/2016
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 4 Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 1
 
Anibal provided me with great customer service. He was prompt to answer my many questions and emails and was always courteous. We received the promised cooler, phone and GPS. The promised high quality map was substituted with something cheaper. No big deal as I had bought the high quality one on-line ahead of time. The intermediate 4x4 seemed much more like a compact but it certainly served us well for the 11 days we drove all over. The desk person at the Liberia office gave us a super hard sell on additional insurance and he resisted Anibal's promise to program our GPS for us, even though no one else was waiting. I had to coax and insist he follow through. After struggling with the unit for awhile he got frustrated and told us it would be easy for us to do on our own and tried to send us on our way. Turns out he was struggling because the unit he was trying to send us off with was broken! In the end, my Vamos experience was a good one and I would use them again as they provide serviceable vehicles at a good rate. I would just check the phone and GPS before I left the lot to make sure they actually worked.

1 of 5
Seamus
From: United States 3/5/2016
 
Number of times you have used this Car Rental Agency? 4
How friendly were the employees? 1 (not nice) Season
Would you use the agency again? No
Languages spoken at Agency? Spanish, English
How many times have you visited Costa Rica? 3
 
We have been to Costa Rica before and we also habla espanol, so our experience was not influenced by a lack of familiarity with Tico time, or a language barrier. Simply, Vamos lied to us, and didn't care enough to address the issues when it was brought to their attention.
We used Vamos for a wedding party, several friends and family members followed our reccommendation to use vamos after I contacted one of the representatives. The first representative informed of us of their wedding package which included a single representative to handle everyone, free phones, child car seats, gps, gift baskets, coolers, a roof rack, and a discount based on the number of cars rented.
That representative then left the company without informing me or passing along are agreement or reservation information. Fortunately this was about two months in advance, and understanding these things happen, we simply began anew with another representative.
This representative also left the company, without informing me, or passing along any information. Unfortunately this was now two weeks before the arrival date. We scrambled quite a bit to refresh all the resrevations and guarantees, and the current representative assured me everything was fine. Not wanting to take chances with family members and wedding guests I contacted the manager, George Schwarzenbach, to let him know I was concned that all the representative changes would cause issues with our vehicles upon arrival. He said someone else would handle it.
When we arrived, the vehicles were delivered to our hotel like we asked but we didn't realize it was ours because the rep. was wearing a Poas shirt. He explained that Vamos didn't have enough cars for us so we would be using a Poas car, under a Vamos contract. Also, there were no phones or gps. We told the rep we needed those and he called to see if someone could bring us some. We did eventually get phones and gps, no coolers, roof racks, or gift baskets. And when we tried the phones we discovered they were completely empty. We couldn't even call Vamos if we needed to. Nice paper weight though.
Our other guests had to argue to get their phones as well. And our sister in law was charged for her car seats. And no one got coolers, or gift baskets, or dealt with the same representative. We also did not get the discounted rate we were promised until we went back to the vamos office at the end. When they told us they could not help us, and sent us back to Poas, who helped us.
Really, nothing Vamos promised us actually happened, we even found out at the end that they simply split our parties reservations in half and gave half to another company. Lucky for us that company was decent. Forget working with just one representative, we didn't even work with one company.
Their advertising and marketing is a scam and would be illegal in the US. They made zero effort to resolve the issue and simply passed us off to Poas.

2 of 52 of 5
Vasco
From: Portugal 2/18/2016
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 1 (not nice) Season
Would you use the agency again? No
Languages spoken at Agency? Spanish, English
How many times have you visited Costa Rica? 1
 
This is a perfect "how to turn a 5* review into a 2". We (me my girlfriend and her sister) rented a car for 4 days, the car (4x4) was in perfect conditions, staff was nice, everything went well.
Until... My girlfriend starts receiving WhatsApp messages from one of the guys (Bryan Ortiz) of the staff, flirting with her!! We were astonished with the lack of professionalism and the illegal usage of our personal information, and we took screenshots of the whole conversation to send to them. Problem is that the one seeing the mails is the champ sending messages.... :X
Be careful if you are a woman traveling alone..

1 of 5
Glenn
From: Canada 1/4/2016
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 1 (not nice) Season
Would you use the agency again? No
Languages spoken at Agency? English
How many times have you visited Costa Rica? 2
 
Reserved a full-sized 4X4 in July for our December/January vacation. Vamos out-sourced my rental to their "sister-company" Poas. We were to get the car at our hotel at 8 am. Poas/Vamos finally showed up at almost 9:30 am with an intermediate 4X4. The price difference from a full-sized to an intermediate is about $10 per day. We had the vehicle for 9 days. When I returned the vehicle they said that the best they could do was give be a $50 discount. Simple math shows that it should be at least $90 plus tax. They also charged me a $20 early pickup fee. So I paid $20 plus tax for them to be an hour and a half late. The person I was dealing with was trying and at least showed some empathy. Unfortunately, he did not have the authority and his greedy manager only authorized $90 in total. This is totally unacceptable! Obviously the manager does not care about customer service or ethical business practices. Costa Rica is a beautiful country but this left me with a very disappointing last moment before the airport. Stay away from Vamos and Poas rental cars. You can't trust that you'll get the vehicle that they confirmed you reserved and you'll never know what the rate will be. I hope they can live with being crooks! Crooked Vida! is probably their company slogan.

5 of 55 of 55 of 55 of 55 of 5
Melissa
From: United States 12/14/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 1
 
Our family reserved 2 SUV 4x4s from Vamos at Liberia for 8 days during Thanksgiving Week 2015. Making the arrangements by phone, and confirming online, was easy and the prices were excellent. When we arrived, our vehicles were clean and ready to go, complete with maps, GPSs, roof rails, cell phones, even ice chests!

One vehicle developed a mechanical problem at Tamarindo on a Sunday (yikes!), but Vamos immediately brought us out an entirely satisfactory replacement vehicle, full of gas and fully equipped, and quickly had us on our way. WOW!

We absolutely could not be more pleased with the above-and-beyond service and courtesy we received from Vamos. Our entire trip was fabulous --- and as for Vamos Rent-a-Car, all we can say is THANK YOU!

5 of 55 of 55 of 55 of 55 of 5
Megan
From: Canada 12/2/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 1
 
Our experience with Vamos was stellar! Super friendly staff with insider knowledge about best routes to take to avoid construction. The vehicle we named "Luigi" was reliable and helped us trek 800km through beautiful Costa Rica. Can't wait to come back!

1 of 5
Anonymous
From: United States 11/30/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 2 Season
Would you use the agency again? No
Languages spoken at Agency? English
How many times have you visited Costa Rica? 1
 
My family started planning our Christmas vacation to Costa Rica in June of 2015. We made reservations with Vamos in July of 2015. They came recommended at that time. I confirmed those reservations a second time at the end of August and received an email from Anibal at the Vamos office that my reservations was confirmed and there would be someone at the Liberia airport to pick me and my family up. Ten days before our departure, I once again requested confirmation of our reservations. This time I received an email from Anibal saying that there was a computer problem and they did not have any cars available. As a consolation, they gave me the email of another car rental agency and suggested I call them for a rental car. And then they attached a coupon for a 2 day rental credit on the next time we come to Costa Rica!! All this 10 days before we were to leave! What would have happened if I did not confirm our reservations for a third time? We would of shown up at the airport with kids and no car. Vamos did not offer assistance in obtaining another car, did not seem concerned with our situation and to say the least, by making reservations so far in advance of our departure (6 months ahead) I was sure our reservation was secure. In addition to leaving our vacation in jeopardy , the coupon they sent us for rental credit was addressed to someone else!! It had someone else's name on it, I could not of used it if I wanted to.

I was very disappointed with Vamos and I will not be recommending them to anyone.

5 of 55 of 55 of 55 of 55 of 5
alecia
From: United States 8/4/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 2
 
I reserved the car from the US using the live chat and it was friendly and easy. I received information by email prior to my arrival detailing the car delivery. We were greeted at the airport and transported offsite to the agency. It was quick and easy, everyone was friendly and we were off to our destination quickly

5 of 55 of 55 of 55 of 55 of 5
Irene
From: United States 4/21/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 3
 
Amazing service. We got the car we were expecting at the time it was promised. No hidden or just plan silly fees . It was great being able to call them from the US toll free and get an immediate response. This was not the case for other companies I called. They gave us an emergency cell phone which we did not have to use. No airport or added driver fees was great . All in all this is an excellent company and I would certainly use them again. Louis handled our reservation and was an excellent company representative. I wish all rental car agencies were like Vamos.

5 of 55 of 55 of 55 of 55 of 5
Anonymous
From: United States 4/16/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 1
 
Great experience. Quality 4x4, prices better than US companies. Staff professional and reliable. GPS was terrific. Liked having a cooler and local phone for very reasonable rental prices as well. Thanks Vamos

1 of 5
Mort
From: United States 2/8/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 1 (not nice) Season
Would you use the agency again? No
Languages spoken at Agency? English
How many times have you visited Costa Rica? More than 5
 
Made phone reservation in November for rental in January specifically requesteing a car with an automatic transmission. I Called three days before picking the car up to confirm the reservation and was told 'yes' the car will be an automatic. When i arrived to get the car i was stunned to discover it was a manual. When i complained the woman at the counter said "we don't have automatics". I showed her a copy of my reservation which had the word "automatic' printed on it. Both employees proceeded to ignore me. No apology, no reduced rate, no nothing. In addition, my reservation quoted a rental price of $ 209.65. I was billed $ 223.65. So, if you want to overpay for a car with a manual transmission....Vamos is the company for you.

5 of 55 of 55 of 55 of 55 of 5
marilyn
From: United States 1/6/2015
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 2
 
I would highly recommend Vamos rent a car and we will definitely use them again! We had an unusual circumstance and they came through for us. We had rented a seven seater jeep for Dec. 27-Jan 4 (peak holiday season). The people who rented it before us had an accident and it was not drivable. There were not any other 7 seater jeeps available. Fanny, my contact from Vamos, contacted me immediately and started suggesting ways they could help us out, from renting a van and providing a driver for us to get us to our destination,etc. I had emailed with Fanny several times during the rental phase and he knew our plans well, he even provided me with his personal cell phone because we had some unusual connections to make. In the end they gave us 2 smaller jeeps and had them delivered to us in Samara, a 4 hour drive from San Jose. Fanny and Vamos worked hard to help us out. We felt their sincere efforts and they took great care of us.

5 of 55 of 55 of 55 of 55 of 5
Randall
From: United States 10/27/2014
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? Spanish, English
How many times have you visited Costa Rica? 1
 
Vamos was great. We were picked up at the airport and taken to their office. Once there, they gave us a map and a cell phone, then had us look over the car to make sure we noted any damage. The car ran great. It was a bit older and more banged up than some of the cars from other agencies, but this helped you blend in better, definitely a plus as far as I'm concerned. I brought the car back with about 7/8 of a tank of gas, rather than billing me for the gas, they took me past a station on the way to dropping me off at the airport and let me fill it up. What great service!

5 of 55 of 55 of 55 of 55 of 5
Stephanie
From: United States 6/28/2014
 
Number of times you have used this Car Rental Agency? 2
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? Spanish, English
How many times have you visited Costa Rica? 1
 
Great customer service. Our group had two reservations of 4x4s and Tiziana was very helpful in making sure we got automatics we needed. They picked us up from the airport even though we were more than an hour late, and stayed open late when we were stuck in traffic trying to return the cars. The 4x4s themselves were great, and we really appreciated the add-ons like maps and coolers. Would definitely use them again!

5 of 55 of 55 of 55 of 55 of 5
Anonymous
From: Canada 12/10/2013
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? 2
 
My husband and myself recently rented a small 4x4 for 9 days. The service from Vamos was professional and friendly. The vehicle wasn't new, however, it was in good repair. I was worried about renting a car in Costa Rica, however, there were no surprises re the cost or service. I would definitely use this company again.

5 of 55 of 55 of 55 of 55 of 5
Theresa
From: United States 1/2/2013
 
Number of times you have used this Car Rental Agency? More than 5
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? English
How many times have you visited Costa Rica? More than 5
 
love renting from vamos4x4, staff is friendly and helpful, reservations are easy, very personable, not like the big car rental companies where you are just a reservation#, also, price is what is is with them, no add on or surprises like we have experienced with other car rentals.

5 of 55 of 55 of 55 of 55 of 5
Harold
From: United States 5/1/2012
 
Number of times you have used this Car Rental Agency? 1
How friendly were the employees? 5 (very nice) Season
Would you use the agency again? Yes
Languages spoken at Agency? Spanish, English
How many times have you visited Costa Rica? 2
 
Don't be fooled because Vamoose is not one of the "majors". Cost is lower because they rent 2 to 4 year old, well maintained vehicles. No hassle, trouble free rental with no hidden costs.