Dean's Rent a 4x4
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Dean's Rent a 4x4

Dean's offers discount all-inclusive 4x4 rentals starting at only $35/day. Rates include full coverage insurance, all taxes, unlimited miles, free delivery and pick up for the SJO airport or surrounding hotels, and 24/7 service.

They also offer GPS, Cell Phone, and Short Term Fully Furnished, Apartment rentals with wireless internet. Don't go elsewhere until you've tried Dan's.

Read the testimonials on the website from all satisfied clients all complete with names, email addresses, phone numbers and addresses given by their expressed permission with NO compensation. Feel free to contact any of its clients to get the scoop on them! You will love the service, 4x4s, and especially the low discounted all-inclusive rates with NO hidden

Customer Reviews for Dean's Rent a 4x4

Overall Rating
3.25 of 53.25 of 53.25 of 53.25 of 53.25 of 5
Based on 12 reviews

1 of 5
John
From: United States
9/18/2013
"I reserved a vehicle for 9 days, service was good , they met us at the airport and delivered a pretty beat up older suv, idle was very rough and quit running when you stopped. it was the only vehicle they had. drove to Arenal with one headlight and the other was very dim, the doors did not close completely so it leaked rain inside. On the 3rd day the plastic wheel liner broke loose and jammed inside the wheel well, it was held in with plastic tie wraps. I had to break it off completely on the side of the road in the dark and raining. we drove 100 kilometers back to San Juan to swap for another vehicle they claimed they did not have another vehicle. I had to go to Thrifty and pay the rack rate for our last 6 days....Dean would not come to pick up the vehicle, per their instructions, I took it to the short term parking at the airport and left it there. they also would not refund my money for the 6 days remaining that I had already paid for. This company cost us a lot of vacation time and the extra $700 that I have to spend with Thrifty to get a quality vehicle."
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
3
Would you use the agency again?
No
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
1

4 of 54 of 54 of 54 of 5
debbie
From: United States
8/11/2013
"I have used Dean several times. Once I had to be referred because he was out of cars. The other reviewers are correct...these cars are not new and if you want a rental car experience like the US and are a perfectionist this is not the agency for you.

The cars will have nicks on them. However, if I had a brand new car I would be worried because we tend to go on gravel roads. These cars handle the road and are road tough. We have only rented 4x4s in CR with the exception of once when we rented for a couple days.

What I like about Dean, yes I have spoken to him. Is that they are very amiable and have been dependable. They are always at the airport and we have rented in SJO and Liberia. They have brought us a replacement vehicle before and there was no problem with the request. The rates are good and I have never been charged an extra penny! The quote is the price.

My suggestion when renting a 4x4 from any company is to bring rope with you if you want to tie your luggage on top. Also, bring large plastic trash bags with you to cover your luggage if you are coming May through December because might rain on you while driving.

I think the cell phone is a great thing to get even if you only will call HUGO...piece of mind. If you have unlocked us phone you can buy sim card there, but Deans are very reasonable and you can purchase international time if you need.

I would not bother with a gps. We have never needed it. Buy waterproof map at bookstore and you are all set.

All in all I like Deans. It is a local company run by an American. Remember you are in CR. Your experience should be different!"
Number of times you have used this Car Rental Agency?
5
How friendly were the employees?
3
Would you use the agency again?
Yes
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
More than 5

1 of 5
Anonymous
From: Canada
9/4/2012
"The vehicle was a wreck! Repeated requests for a refund were ignored. Very shady company, and will go with a well known rental company next time!"
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
3
Would you use the agency again?
No
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
2

1 of 5
Bruce
From: United States
7/31/2012
"Fellow Travelers-- Beware. We should have seen the prior reviews before renting through this company. We arrived in San Jose and picked up our first car from a "sister" company called Diego's 4x4 that works with Dean's 4x4, that had a lot miles and nearly an empty gas tank. We filled up the tank and drove it Fortuna discovering that it had bad brakes and no air conditioning. Stupidly, we were willing to exchange the car for another one and the rep drove it to our location. Again, we had to fill up the tank but we were willing as this seemed to be a bigger, nicer car. We drove the second car a few days noticing a horrible screeching sound when accelerating. On our way back from Manuel Antionio the car died as we were driving in the dark, on narrow mountain roads in an isolated area. The radiator had a leak, no coolant and the car over heated. Luckily we were able to secure it in a safe place and get a taxi back to our hotel. The car company was informed and wanted to bring us yet another car. We refused and asked for a refund. For 3 days, the owner of the original company we were working with gave us the run around by not getting back to us. We later found out he had attempted to get back to us but in the end we never connected. Since our initial contact was with Dean's 4x4 and we paid the money for the car to Dean's 4x4 we requested Dean's 4x4 pay us back but as of yet he has refused to pay us back for anything...(gas, taxi, lost days of rental...ANYTHING)."
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
1 (not nice)
Would you use the agency again?
No
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
2

5 of 55 of 55 of 55 of 55 of 5
Dan
From: United States
7/25/2012
"Dean's service was phenomenal. We were met exactly as advertised at the hotel we arrived at. The car definitely had some miles and wear and tear on it, but it ran perfectly, and we were never concerned about it breaking down on us. We were able to leave it at the airport upon our return, and had zero complaints. I have already recommended Dean's service to another friend (who successfully used it), and it's a top recommendation I'd have for anyone going to Costa Rica. "
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
Spanish, English
How many times have you visited Costa Rica?
1

4 of 54 of 54 of 54 of 5
Gary
From: United States
7/19/2012
"Hello all,
I have used Deans the last two times, one trip was four weeks the last for two weeks. What you won't get is a new car. What you do get is a rig that causes no worries. Both rigs were older the tires were not new the drivers seat on one was ripped. Both went from San Jose to Limon acrossed to then up and down the pacific. The last time there were waiting at the airport. Both were chev four door trackers. I will use Dean again. Gary Wilson "
Number of times you have used this Car Rental Agency?
2
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
Spanish, English
How many times have you visited Costa Rica?
More than 5

1 of 5
Anonymous
From: United States
7/19/2012
"Our rental car was shaky at best. Eventually, it broke down on the side of the road 150 miles from our destination. We tried the phone numbers of the employees and even the business. All we got was a message saying the numbers didn't exist. FInally, Dean contacted me the next day (too little too late) We had to get a taxi and another rental car from another agency. We now have only one day left in CR on our honeymoon...we have no car and are going to have to pay another 90 for a transfer to the airport. All in all, we are out an extra $400 in extra costs. Dean emailed 3 days agosaying he would compensate us for our troubles. If that happens, I will post an update and change my review to a more posiitve one. But for now, the rental car experience has been a disaster and I would strongly discourage anyone from using this service. Go with the more expensive big names. "
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
4
Would you use the agency again?
No
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
1

5 of 55 of 55 of 55 of 55 of 5
Christine
From: Canada
7/18/2012
"We have used Dean's 4x4 rental several times and have always been happy with the service. Ricardo a very happy pleasant young man met us at the airport and explained everything very carefully to us. Hugo was always there every time I called him when we had a problem. Not too often, but occasionally we had to have a car exchange. No problem!!! Problems were always resolved by the next day. The price is right - and would I recommend them, the answer is "yes"!"
Number of times you have used this Car Rental Agency?
More than 5
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
Resident of Costa Rica

4 of 54 of 54 of 54 of 5
Anonymous
From: United States
7/11/2012
"If you are looking for a perfect 4x4 then don't use Dean's. However, if you are looking for a car that can handle some of Costa Rica's crazy dirt roads, then Dean's is your place.
They will meet you at the airport with your car. If there are any problems, they are a phone call away. I will definitely use them again!"
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
4

5 of 55 of 55 of 55 of 55 of 5
Bonnie
From: United States
5/16/2012
"Thanks for being such great guys to work with. The 4x4 SUV was exactly what we needed and the 3g cell phone was great too. It was a pleasure doing business with you and I've been telling everyone to use your services when they visit Costa Rica."
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
English
How many times have you visited Costa Rica?
2

5 of 55 of 55 of 55 of 55 of 5
Mark
From: United States
5/16/2012
"Our recent experience with you was another perfect one. Special kudos to Ricardo, who met us with the car. He did a fantastic job and obviously cared a lot. We enjoyed talking with him, and he enjoyed practicing idioms....apparently he had a test the next day. Also special kudos to Hugo we had a minor issue and he and a mechanic were there the next morning to get it up and running.

So, thank you to you and your crew. Well done.

I will let you know as far ahead as I can for the next 4x4 rental, which is not likely to be until September or October, not sure."
Number of times you have used this Car Rental Agency?
4
How friendly were the employees?
5 (very nice)
Would you use the agency again?
Yes
Languages spoken at Agency?
Spanish, English
How many times have you visited Costa Rica?
More than 5

3 of 53 of 53 of 5
Anonymous
From: Uruguay
5/22/2011
"ok
"
Number of times you have used this Car Rental Agency?
1
How friendly were the employees?
3
Would you use the agency again?
Yes
Languages spoken at Agency?
Spanish
How many times have you visited Costa Rica?
1

Location & Map

San Jose Metro Map
San Jose Metro Map
Satellite Map of Dean's Rent a 4x4
Dean's Rent a 4x4 is Airport Drive - Across from the SJO Airport
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