Interbus - San Jose
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Interbus - San Jose

Customer Reviews
3.14 of 53.14 of 53.14 of 53.14 of 53.14 of 5
Based on 15 reviews
Interbus transports provides daily shuttle service to the main tourist destinations all around the country, integrating a consolidated network of safe, easy and comfortable transportation service.

Interbus takes pride in being the number one supplier company in shuttle transport services for the country’s total inbound tourism market. It has striven to efficiently transport tourists around Costa Rica ever since the company was founded and since, it have stood out for its strength, its innovative path and reliability.

Wholesalers, travel agencies, hotels and general tourist service companies place their confidence in Interbus on a day-to-day basis for the transportation of their customers.

Costa Rica’s territory is highly irregular making it difficult for tourists to drive on the country’s roads. Through the different types of services it offers, Interbus allows visitors to organize their vacations without having to drive on unfamiliar roads, thus solving all of their transportation

Customer Reviews for Interbus - San Jose

Overall Rating
3.14 of 53.14 of 53.14 of 53.14 of 53.14 of 5
Based on 15 reviews

5 of 55 of 55 of 55 of 55 of 5
Manuel
From: Costa Rica
9/16/2016
"Trabajo para varias companias de turismo y necesito me indiquen
el precio para 10 y 15 personas para todos los destinos que ustedes hacen
en transporte privado.

gracias

Manuel Acuna
manacuro@hotmail.com
8318-4750"
Number of times you have used this Private Bus Company?
5
How friendly were the employees?
4
Would you use the service again?
Yes
Languages spoken at company?
Spanish
How many times have you visited Costa Rica?
Resident of Costa Rica

5 of 55 of 55 of 55 of 55 of 5
Cristina
From: France
3/6/2016
"Excellent service. I forgot a bag with my passport as well as my credit cards in the inter bus car when returning to the airport. Fortunately another interbus driver was at the airport and was extremely helpful. Our driver could be contacted, and my bag was brought back to the airport in less than 45 minutes.

"
Number of times you have used this Private Bus Company?
2
How friendly were the employees?
5 (very nice)
Would you use the service again?
Yes
Languages spoken at company?
Spanish, English, French
How many times have you visited Costa Rica?
1

1 of 5
Patrick
From: Germany
1/20/2016
"Ride was cancelled without explanation via Email FOR HOURS BEFORE THE RIDE! No one answered the phone.
Can't recommend Interbus. Luckily I got a ride with Greyline the same day. Better directly go to Greyline - and check via phone."
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
3
Would you use the service again?
No
Languages spoken at company?
English
How many times have you visited Costa Rica?
1

2 of 52 of 5
Rob
From: Canada
1/9/2016
"When returning from San Jose to Potreo las t evening we transferred from one bus to another. The first bus and driver was courteous and drove safely. The second driver and a partner, that was either a friend, or other employee road with most of the way. The driver talked to him the entire trip at a loud and annoying voice that never knew when to quit. The driver, in between talking constantly to his partner, also was on his cell phone a number of times? After the partner exited, the driver proceeded to drive us, (7) the remaining distance at twice the speed he was driving before he dropped off his partner. It was quite scary and dangerous as far as the passengers thought. I'll be careful not to ride with that driver again! "
Number of times you have used this Private Bus Company?
More than 5
How friendly were the employees?
4
Would you use the service again?
Yes
Languages spoken at company?
Spanish
How many times have you visited Costa Rica?
3

1 of 5
Iara
From: Argentina
7/31/2015
"No viaje aún a costa rica"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
2
Would you use the service again?
No
Languages spoken at company?
Spanish, English
How many times have you visited Costa Rica?
1

3 of 53 of 53 of 5
Antonio
From: Costa Rica
7/20/2015
"Llevodo dias querindo comunicrme con ustedes al telefono indicado pero no ha sido posible.

Por favor, llamen al 626.001.561 estoy queriendo cerar un viaje con ustedes pero no me está siendo posible.

Gracias
correo electronico:
t_capilla@hotmail.com
antonio.capilla@felguera-ihi.com"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
3
Would you use the service again?
Yes
Languages spoken at company?
Spanish
How many times have you visited Costa Rica?
1

4 of 54 of 54 of 54 of 5
Faith
From: Canada
5/10/2015
"This is a great service. We were picked up near the San Jose airport and driven to La Fortuna. The drive was just under 4 hours. The driver was very safe. There was a pit stop halfway through. The way back was just as good! For $50 each way, it is definitely worth it!"
Number of times you have used this Private Bus Company?
2
How friendly were the employees?
4
Would you use the service again?
Yes
Languages spoken at company?
Spanish, English
How many times have you visited Costa Rica?
1

4 of 54 of 54 of 54 of 5
Maricel
From: Spain
3/19/2015
"buenos dias desde BARCELONA
nos gustaría saber tarifas y horarios de traslados
de Fortuna a Monteverde
de Monteverde a MAnuel Antonio
de Manuel ANtonio a San José.
Desde dondese recogen a los tuariastas

Muchas gracias Maricel y Wences"
Number of times you have used this Private Bus Company?
4
How friendly were the employees?
3
Would you use the service again?
Yes
Languages spoken at company?
Spanish
How many times have you visited Costa Rica?
4

2 of 52 of 5
Hanni
From: United States
1/17/2015
"In December my boyfriend and I went to Costa Rica for 10 days and booked Interbus shuttles to get to different parts of the country. The day of our first pick up Interbus was scheduled to pick us up at 8:15am at the hotel. Like many other hotel guests we checked out of the hotel and waited for the bus in front of the hotel. While waiting for about 30 minutes 3 other buses stopped asking if we belong to their route but our driver never showed up.
When calling to understand how much longer it would be we learned that the driver was apparently at our hotel but because we were checked out the driver left the hotel again without inquiring with any of the waiting guests. The result: 7 hour delay, a sunset at a gas station rather than at the beach and a very disappointing start to the vacation.
When talking to Interbus about this very frustration situation Interbus shared that they show a record of the driver having been there and therefor we were out of luck. We went back and forth for over 3 weeks but Interbus simply didn't care.
On another routes the driver passed a stop from another passenger on board (costing us an extra hour to our destination). On another route we had the rudest driver (he gave us 2 minutes to go to the bathroom...gee, thanks!).
I did not bother sharing those other issues with Interbus considering they didn't care about the one instance that impacted our vacation the most.
Said in short I would not book Interbus again.
"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
2
Would you use the service again?
No
Languages spoken at company?
English
How many times have you visited Costa Rica?
1

2 of 52 of 5
Hellen
From: Nicaragua
12/30/2014
"No especifican precios ni rutas que ofrecen al turista"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
2
Would you use the service again?
Yes
Languages spoken at company?
Spanish, English
How many times have you visited Costa Rica?
1

3 of 53 of 53 of 5
Armando
From: Costa Rica
11/14/2014
"Nuestra asociación de empleados estamos organizando un viaje a la zona de la Fortuna-Baldi por lo que agradecemos enviarnos la cotización del viaje para 15 a más de 20 personas, detallando el tipo de vehiculo, su capacidad y precio del viaje.
El viaje inicia 6.30 am de San Pedro Montes de Oca y sale 5 pm de la zona.


Saludos,


Armando"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
2
Would you use the service again?
Yes
Languages spoken at company?
Spanish
How many times have you visited Costa Rica?
Resident of Costa Rica

5 of 55 of 55 of 55 of 55 of 5
Andrew
From: United States
10/2/2014
"I have used Interbus over the years for getting from one hotel to another and I have always had a great experience. The buses are comfortable given the sometimes not so great roads and the drivers are always courteous, though they really don't talk to the passengers much. I have often found the tourists riding the buses very nice and talkitive and it makes for a shorter trip. I would recommend this bus service if you are traveling in Costa Rica either as a first time visitor or as a repeat visitor."
Number of times you have used this Private Bus Company?
More than 5
How friendly were the employees?
5 (very nice)
Would you use the service again?
Yes
Languages spoken at company?
Spanish, English
How many times have you visited Costa Rica?
More than 5

2 of 52 of 5
Anonymous
From: United States
4/18/2011
"We used Interbus for our returned trip from Manuel Antonio to San Jose.
First of all the condition of the van was not good, this particular vehicle had no shocks, so it was a very bumpy and unpleasant ride. Every time we went up the mountain the driver will turned off the AC, I was sitting on the back seat of the van and I was very hot and uncomfortable. The driver did not speak English or it was very limited so he opted to not speak at all. The worst part of our returned trip was that he was using all the side roads in the mountains, which are very scary, unsafe and these roads are in terrible shape. When we asked the driver why he was not using the highway he told us that Interbus does not want to pay for the toll fee and would rather used the side roads, we were 8 passengers and each paid $40 plus for the service and could not understand why this company would rather put their cutomers thru hell instead of paying a few bucks to make this a better experience. It is obvious customer service and comfort is not their top priority but rather saving a few bucks and make some money.
I would definitely recomend using a different shuttle company for a better experience."
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
2
Would you use the service again?
No
Languages spoken at company?
English
How many times have you visited Costa Rica?
4

5 of 55 of 55 of 55 of 55 of 5
Pamela
From: United States Minor Outlying Islands
7/31/2006
"It was my intention to cover quite a bit of Costa Rica via Interbus but I did not know exactly the schedule I wanted.
I purchased a packet for 6 trips and called and e-mailed the folks at Interbus about a dozen times to change my itinerary, confirm reservations, change pick up or drop off location, etc.
The folks there were back to me quickly in all cases, courtesy and efficient in all cases. I received particularly kind and helpful service from Pamela Moya.

My thanks to Interbus. It will be my pleasure to use your service again."
Number of times you have used this Private Bus Company?
More than 5
How friendly were the employees?
5 (very nice)
Would you use the service again?
Yes
Languages spoken at company?
English
How many times have you visited Costa Rica?
2

5 of 55 of 55 of 55 of 55 of 5
Anonymous
From: United States
4/5/2004
"awesome"
Number of times you have used this Private Bus Company?
1
How friendly were the employees?
5 (very nice)
Would you use the service again?
Yes
Languages spoken at company?
English
How many times have you visited Costa Rica?
1

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San Jose Downtown Map
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