Borinquen Thermal Resort
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Borinquen Thermal Resort

Customer Reviews
3.5 of 53.5 of 53.5 of 53.5 of 53.5 of 5
Based on 4 reviews
Sustainable Tourism Rating (?)
Prices
Starting at $113 (USD) / night
Suggested Nights Stay: 3 Nights

Spend your vacation at Borinquen Mountain Resort & Spa. Each room features gorgeous views of the forest, valley or ocean, and a pool, spa, hiking trails and several restaurants round out on-site amenities. The resort is also near to many adventure tours.

Overview

Swimming Pool Next to Forest
Swimming Pool Next to Forest

Located in picturesque Rincón de la Vieja National Park, Borinquen Mountain Resort & Spa is a luxurious yet sustainable property that creates the perfect home away from home for people visiting Costa Rica. Adventurers and romantics alike visit this property for the ultimate in relaxation.

For adventurists, Borinquen Mountain Resort & Spa is near a range of unique experiences. Learn about the history of the land as you vacation among the Rincón de la Vieja Volcano mountain range, riding horseback through the mountains, soaring across the trees on canopy zip-lines or riding in a military-designed vehicle that takes you off-road and into the nature of Costa Rica. The hotel provides a range of adventure expedition services to ensure guests have the time of their lives.

Guests who prefer a different type of hands-on experience can enjoy complete relaxation at Anáhuac. The hotel's spa provides a wide variety of exclusive treatments that use traditional recipes. The natural foliage of the country is the perfect backdrop as you receive a massage, a full-body scrub, a facial or one of many other treatments. Anáhuac's professional staff members leave their guests relaxed, rejuvenated and ready for the next part of their vacation.

When hunger hits, guests can check out a range of dining options at Borinquen Mountain Resort & Spa. Each guest receives a complimentary house breakfast every morning that includes traditional American and Costa Rican fare. For a casual breakfast or lunch environment, guests visit Rancho El Yugo. The open-air setting is the perfect spot for enjoying the sights and sounds of Costa Rica's bird life while dining, and all meals are prepared to order using the freshest ingredients. Those who prefer a semi-formal experience can eat dinner at La Carreta Restaurant. The hacienda-style restaurant features elegant wrought iron chandeliers and gorgeous wooden accents with panoramic windows. The gorgeous yet relaxed ambiance is perfect for a romantic evening. Other options include Watering Hole, the hotel's poolside bar, and The Fumarole Snack Bar, which serves nachos, wings and other traditional American options.

Other recreational activities include a children's pool, on-site eco-tours, on-site hiking and biking trails, rafting and more. The front desk assists with purchasing tickets for other tours and events in the area.

Key Features

ATV Tour at Borinquen Mountain Resort & Spa
ATV Tour at Borinquen Mountain Resort & Spa
  • Mountain and Scenic View Rooms
  • Full Service Restaurant
  • Snack and Juice Bar
  • Pool with Swim-up Bar
  • Jacuzzi with Mountain Views
  • The Anáhuac Full-Service Spa
  • Thermal Springs with Hot Pools
  • Mineral-Rich Mud Baths
  • Natural Steam Room
Prices
Starting at $113 (USD) / night
Suggested Nights Stay: 3 Nights

Amenities

Air Conditioning
Bar
Breakfast Included
Cable TV
Daily Maid Service
Family Friendly
Flat Screen TVs
Gift Shop
Hair Dryer
Handicapped Accessible
Hot Springs
Hotel near Volcano
Internet Available
Jacuzzi
Laundry Service
Packages Available
Pool
Refrigerator in Rooms
Restaurant On Site
Room Service
Security Box
Smoke Free Rooms
Spa
Telephone in Room
Tour Desk
Wi-Fi Internet
Yoga Center

Rooms

Villa at Borinquen Mountain Resort & Spa
Villa at Borinquen Mountain Resort & Spa

Borinquen Mountain Resort & Spa has 39 guest rooms. Each air-conditioned room includes a mini-bar and coffee maker that makes it easy for guests to start their day energized or grab a snack between their Costa Rican adventures. Bathrooms in each room feature large showers, complimentary toiletries and a hairdryer. Finally, each room provides a telephone, satellite television and an in-room safe.

The Villa - Villas offer two full beds that make these rooms perfects for friends or small families traveling together. A private wooden deck provides the perfect spot for enjoying the surrounding view or simply having a drink and reading a magazine or book.

The Bungalow - Borinquen Mountain Resort & Spa provides one bungalow that offers extra space and privacy. This accommodation offers two full beds in an independent building. A covered private balcony is great for watching the stars at night or taking in the sights and sounds of nature during the day. The bungalow provides a desk and sitting area for extra work or relaxation space.

The Bungalow Superior - For an even larger private space, guests can check out the superior bungalow. In an independent building, this bungalow provides one king sleigh bed and upscale furnishings and decor, which makes it popular among honeymooners and other guests who want a special, luxurious vacation. The private covered balcony includes a comfortable hammock for napping to the sounds of nature. Inside, guests will find bathrobes and slippers in addition to the other amenities.

The Bungalow Deluxe - The most luxurious bungalow, this independent space features a canopy king bed, leather furnishings and luxurious decor. The covered balcony is the perfect spot to sip a glass of wine and snuggle under the stars with a loved one. Bathrobes, slippers and extra pillows round out the extra amenities in this large space.

The Junior Suite - Situated in an apartment-style building, junior suites offer true luxury. Outside, guests can enjoy a private wooden deck that offers gorgeous views of the valley and the Pacific Ocean. Inside, guests will find a luxurious king bed with extra pillows. A separate living space provides a pull-out sofa. In the bathroom, a whirlpool bath and double shower is the perfect spot for individual relaxation or a romantic evening.

Prices
Starting at $113 (USD) / night
Suggested Nights Stay: 3 Nights

Activities

Rafting Expedition - A half-day tour, guests go across and over Rincón de la Vieja to raft along the Colorado River. The Class II/III river is a definite adrenaline pumper. The tour includes a private guide, lunch at the Canyon de la Vieja Lodge and transportation.

Day Adventure Expedition - Guests who can't decide what to do can try a little of everything in the Day Adventure Expedition. The half-day adventure includes zip-lining, rappelling from hanging bridges, Tarzan swinging, rock climbing, horseback riding and much more. Transportation and lunch at Hotel Guachipelin are included.

Ecological Forest Expedition - For a shorter adventure, try the Ecological Forest Expedition. The three-hour tour includes a scenic horseback ride through forests and pastures while observing the diverse flora and fauna of Costa Rica. Monkey, butterfly and toucan sightings are common along the trail.

Tours Offered

ATV Riding
Bird Watching
Bungee Jumping
Butterfly Farm
Canopy Tours / Zip Line
Canyoning
Family Friendly Tours
Hiking
Horseback Riding
Mountain Biking
National Park / Reserve Tours
Night Hikes
Serpentarium
Wildlife Viewing
Yoga

Rates

Prices Starting at $113 (USD) / night
Click the Check Rates button to see detailed pricing.

Location & Map

Rincon de la Vieja Area Map
Rincon de la Vieja Area Map
Borinquen Thermal Resort is secluded in the picturesque mountains of the Rincon de la Vieja Volcano

Customer Reviews for Borinquen Thermal Resort

Overall Rating
3.5 of 53.5 of 53.5 of 53.5 of 53.5 of 5
Based on 4 reviews

1 of 5
Andy
From: Canada9/19/2023
 
"This hotel purports to be 4-star and was supposed to be the culmination of our 2 week visit. It was worse than disappointing.

4-star hotels are supposed to be luxurious, make guests feel pampered, and make life easy. It’s a beautiful location and campus. There is some cool wildlife - yellow and black birds with hanging basket nests - Oropendolas. The accommodations are nice and reasonably comfortable

The “everyone has to deal with” problems at this hotel:
1. The entrance road is horrendous. It isn’t just dirt or gravel, it’s some sort of hardened jagged potholed semi-cemented intermittent surface. The potholes have large sharp edges which could easily flatten a tire. The road is so rough I didn’t go over 15kph for 15-20 minutes or more. It is absurd that a 4-star place would have such a bad road. Even if everything else were perfect, I’ll never go back because of the road. We skipped an activity off campus because of the road. I wouldn’t mind such a road if I was driving on it by choice, but with this one, I had no choice. I was very worried about the possibility of wrecking our car - Yes it’s a rental, but I still don’t want the inconvenience of a broken wheel, suspension or tire. I wasn't even able to enjoy the view because I had to keep eyes glued on the few flat spots between the pot holes.
2. The reception/lobby is far from noticeably elegant (a requirement of a 4-star) - there are two “office type” desks, one of which is check-in. There is no normal bureau or other typical hotel lobby stuff, no concierge, etc.
3. Parking is only at reception - you can’t have your car anywhere near your room, so you have to take everything you want with you in their shuttle vans which you have to call (& tip) every time.
4. It’s a steep climb up and down everywhere on this campus. The pool and hot springs are at the very bottom, so a hassle and not relaxing. They are about 20 stories down a steep hill. This is no place for someone with any mobility impairment.
5. There are no menus for the restaurants available. Not in the lobby, not in your room, and not online either, just at each venue. So to see what available, you must go (climb) to each food service place to see what they offer.
6. The restaurant is very limited and there are almost no other options.
7. They ask you to make a reservation for dinner at a specific time when you check in, even before you get to your room.
8. The room service menu is a sad photocopy
9. The campus map is a sad photocopy and poorly designed with lots of confusion - not at all crisp, clean, or easy to read.
10. Like almost everywhere in Guanacaste (but not in some other parts of Costa Rica), the restaurant staff regularly lie say tip isn’t included. They have a big line to leave additional tip even though there is a 10% service charge included by law that is the tip. My policy is “If you lie to me to try to milk me for an extra tip: No tip. If you tell the truth and your service was good, I’m happy to leave an extra tip."
11. The restaurant management hides a bad exchange rate. They charge in US$, offer an option to pay in Colones, and have a 10% margin to convert back to colones, upon which I had to pay another % to my bank. You’re better off paying in US$.
12. Most of the staff speak very poor English. This is in contrast to every other place we’ve been in Costa Rica where the generally spoke excellent English

The Whopper: Because of the lack of access to our car, on our 2nd to last day we packed some of our unneeded things and took a couple of our bags in the shuttle to the car before we left for an activity. Sofia at reception was told by the shuttle driver we had put luggage in our car (I have no problem with staff keeping the office informed of what’s going on on campus). But instead of checking our file to see if we had any unpaid bills (we were fully prepaid), Sofia seems to have jumped to the conclusion that we needed to be stopped at the security gate and without explanation demanded that we return to Reception before being allowed to leave. Upon returning to Reception, we were asked to explain why we had put luggage in our car. I was already pretty unhappy with the place based on the previous list of 12 problems, so I demanded to speak with the manager. They pretty much ignored me and checked our file and account to realized that we were in fact pre-paid and had no outstanding bills on file. They said they wanted to make sure we were going to return with their key. I again demanded to speak with the manager and they looked at me blankly and said nothing. I asked if the manager was coming. They finally said “No.” So I left and was finally allowed through the gate. I was absolutely stunned that instead of doing what’s best for customer service, they seem to default to a paranoid assumption. This is one example of several of how this place is not run like a 4-star."
 
Number of times you have visited this Hotel?
1
How friendly were the employees?
3
Would you stay there again?
No
Languages spoken at Hotel?
Spanish
How many times have you visited Costa Rica?
2
 

5 of 55 of 55 of 55 of 55 of 5
Nancy
From: United States1/16/2019
 
"My husband and I celebrated our 30th wedding anniversary in Costa Rica in November, 2018. We stayed in Tamarindo for the 1st half, and in Borinquen for the 2nd half.I was hesitant to stay in Borinquen because of the 1 restaurant - no other choice - what if I don't like it? After reading reviews, we booked and were more than pleased! Our kind and friendly waiter, Edwin, made us feel like old friends and we looked forward to seeing him and tasting the delicious meals each night! Super fresh fish - my favorite!
Definitely recommend this location - remote enough to feel 'away from it all' yet not too far. "
 
Number of times you have visited this Hotel?
3
How friendly were the employees?
5 (very nice)
Would you stay there again?
Yes
Languages spoken at Hotel?
English
How many times have you visited Costa Rica?
1
 

3 of 53 of 53 of 5
Anna
From: United States5/16/2017
 
"First we were overbooked, or so they said. We had to leave our lovely pre-paid room and go to another "resort." I won't comment on how terrible it was. Dirty, room adjacent to horse pens, full of pushy tourists on buses, bad room.....Then when we were to return to Borinquen we waited at the appointed time and an hour and a half past that. They said the car broke down but actually they had forgot us. We had to return to Borinquen to join our tour.
Borinquen is beautiful. Most rooms are great. The problem is walking up and down the steep hill between the rooms and the lodge, pool, etc.
We loved being there and the hotel did make it up to us financially. However, time in Costa Rica is precious and money does not make up for over a day out of our vacation lost. The food at Borinquen is delicious. The pool is wonderful.
If you go Be Careful about your reservations. I understand there was a change in management (they admitted their mistake to Expedia) We managed but felt sorry for the young couple with two young children who had to leave as well. They were not compensated last I heard.
Also, the roads in that area are almost non-existent. Very, very rough and probably impassable in bad weather. Do not attempt that drive yourself! If you are allergic to topical sulfur be careful if the volcano is erupting gas or if you go in the mud bath.
We love Costa Rica and this was definitely the worst experience we had in our 6 trips. "
 
Number of times you have visited this Hotel?
1
How friendly were the employees?
4
Would you stay there again?
No
Languages spoken at Hotel?
English
How many times have you visited Costa Rica?
More than 5
 

5 of 55 of 55 of 55 of 55 of 5
Anonymous
From: United States9/5/2007
 
"Amazing resort -- everything you could want...canopy tours, ATV rides, horseback rides, hiking, full service spa, pool(s), restaurants, hiking, volcanic mud pits, hot springs, natural saunas, etc. etc. This is the ultimate vacation/honeymoon spot! The staff is extremely accommodating, and the grounds are absolutely spotless. I even went during the "slow season" and was greeted with freshly-made frozen drinks & had my lunch order taken perfectly while we waited for our tour of the grounds. Spectacular service, incredible accommodations...can't wait to return!"
 
Number of times you have used this Tour Company?
2
How friendly were the employees?
5 (very nice)
Would you use the tour company again?
No
Languages spoken at company?
Spanish, English
How many times have you visited Costa Rica?
1
 

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Satellite Map of Borinquen Thermal Resort